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Life of an FLT Driver

Case Study: David Narey, Liverpool

Life of a... FLT Driver

Originally I trained as a brick layer but after the credit crunch I came to a decision that I wanted to change my career path and after attending an open day decided that I would like to build a career in Distribution.

I started for B&M in 2010 as a Picker on the night shift which is a challenging role but your night goes by so fast. The biggest challenge when I started was getting to know the Warehouse as its a big place to work and to get to know all the locations.

During my time at B&M I have been trained in many different types of roles from Loading, Ferrying, Auditing and Stock Taking.

In 2011 I approached my senior management team about wanting a new challenge and to train on the FLT trucks. B&M completed the training with me on their Reach trucks and then put me through the assessment which I successfully passed!! Since then I have taken on further responsibilities and trained to be a first aider and also act as a representative for my area in the Listening Groups that are held every month with the Senior Management team. The management team are very visible and will always stop and talk to you on their walk around and will listen to any issues or concerns.

B&M has given me the opportunity to progress and grow my abilities within distribution and in March 2014 I received Employee of the Month which I was very proud to receive as I feel appreciated for my contribution to the company.

Can you tell me a typical day within your role?

My shift starts at 6am but I normally arrive for my shift at 5:30am so that I can get all my Health & Safety equipment together and carry out my pre op checks on the Reach truck before the shift starts. At 6am we have a daily FLT meeting with the FLT Supervisor/Managers to go through the results of previous days KPI figures, any issues that might have arisen from the previous day and to go through the day’s targets & what needs to be done on the shift.

My role also includes replenishing the aisles and pick bins plus being a first aider I may get calls throughout the day to attend to any issues. At 10am we have a break for 30mins where I recharge with a lovely big breakfast from the canteen. At 2pm I then hand over any job sheets to pick office.

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