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Have a question? Find answers to most questions you may have
B&M do not operate an online ordering facility for groceries, furniture and houseware products.
However we do offer an online ordering service for B&M Flowers and B&M Garden Buildings, more information regarding these products can be found at bmflowers.co.uk and bmgardenbuildings.co.uk
For large furniture items or bulky gardening products, home delivery can be arranged. Please ask in store for more details and prices.
If you are ordering B&M Flowers from bmflowers.co.uk or B&M Garden Buildings from bmgardenbuildings.co.uk , the delivery of these products will be arranged during the process of your online order. All deliveries will be completed by a third party.
Please visit our Store Finder page, enter your postcode, and you will find the information you require.
If you are not happy with a product you buy from B&M, simply return it in its original condition with proof of purchase within 30 days and we’ll give you a full refund or replacement. To qualify for a refund, products need to be complete with all components and original packaging.
We are very sorry that your purchase has developed a fault. Please return it to the store with your proof of purchase and they will happily deal with this for you.
Find more answers to your questions in more FAQs
Alternatively, if you'd prefer to speak to us, we're here to help.
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B&M Retail, The Vault, Dakota Drive,
Estuary Commerce Park, Speke
Liverpool. L24 8RJ
* Low call rate only applies within the UK. The Rate will depend on your landline/mobile service provider. Please check with them if you would like to know what rate they are charging you.
