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Have a question? Find answers to most questions you may have
Please visit our Store Finder page, enter your postcode, and you will find the information you require.
If you are not happy with a product you buy from B&M, simply return it in its original condition with proof of purchase within 30 days and we’ll give you a full refund or replacement. To qualify for a refund, products need to be complete with all components and original packaging.
We are very sorry that your purchase has developed a fault. Please return it to the store with your proof of purchase and they will happily deal with this for you.
Find more answers to your questions in more FAQs
Alternatively, if you'd prefer to speak to us, we're here to help.
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Monday - Friday 8:30am - 5pm
Saturday 9am - 3pm
B&M Retail, The Vault, Dakota Drive,
Estuary Commerce Park,
* Low call rate only applies within the UK. The Rate will depend on your landline/mobile service provider. Please check with them if you would like to know what rate they are charging you.
Due to an unprecedented high number of calls and high demand for some items, we are unable to check stock availability. With deliveries daily, pop into your local B&M store to find what you need.