Frequently Asked Questions
What is the Community Fund?
The Community Fund supports charities and projects within the communities our stores serve. We look for local causes which will make a real difference to our customers, our environment and to the communities in which our stores are based. In many cases, our colleagues are engaged in helping us choose the right charities and projects so we can have real grassroots impact.
What do you fund?
So far, we have donated to a significant number of charities and projects across the UK – these include hospices, lifesaving services such as the Air Ambulances and even homeless causes.
Our donations have helped the likes of Glasgow’s Children’s Hospital Charity purchase a critical lifesaving tools for young patients in life and death situations due to brain tumours or hydrocephalus. It’s also helped fund projects for Mustard Tree to help them continue to tackle homelessness in Manchester, and Pride of the Isle create special memories for terminally ill people and their families across South Yorkshire. You can read more about charities we’ve helped here. We have also funded National Campaigns such as Mission Christmas and the Great Get Together, causes that are close to our heart.
Can I apply?
We are so sorry but we do not accept unsolicited grant applications for the Community Fund otherwise we would be overwhelmed with requests. We work with our colleagues in the community to identify the right causes.
How else do we support charities?
We also ensure that whenever we open a new store, the first thing we do is get our new team of colleagues to pick a local charity they think will benefit from a donation from us. We then invite the chosen charity along as our VIP for the day, get them to do us the honour of officially opening our new store and make a donation to their cause. This has allowed us to help charities such as The Little Wrens in Bodmin, RNLI in Llandudno and the James Nicholas Foundation in Prescot.
Do you allow bag packing in store?
We allow a limited number of bag packs for charities or good causes at key times of the year in some of our stores. Contact your local store to check if they can accommodate bag packing, if they can they will review your request and let you know their availability. Please have to hand your charity registration number or proof of your cause to show the Store Manager.
Do you allow Charity Collections/Leafleting?
Whilst we love to support charities and good causes, unfortunately our stores cannot accommodate charity collections, sign up campaigns or leafleting in or outside the building.
What we don’t support
We are currently supporting charities through our community fund and store openings, and whilst we would love to support everyone, it is not feasible to grant every request. Therefore, we are unable to donate money or raffle prizes to charities, schools or individuals.
As you’ll see from our charity news pages we love to donate money to local charities and causes that our colleagues are passionate about supporting. Therefore, we do not sponsor individuals or groups.